Cancellation Policy
Due to the custom nature of printing work, we follow strict cancellation terms:
1. When Can You Cancel?
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You can cancel your order before printing begins by contacting us immediately at support@rocketink.in or calling our support line.
2. Non-Cancellable Orders
- Once an order has entered the printing or processing stage, it cannot be canceled.
- Prepaid orders cannot be refunded once printing starts.
3. Refund on Cancellation
- If cancellation is accepted, a refund will be processed within 7 working days to the original payment method.
- RocketInk reserves the right to deduct applicable processing fees (such as payment gateway charges) if the cancellation request comes after artwork approval.